Introduction

Welcome to Dewal Tour And Travels. By accessing and using our website and services, you agree to comply with the following terms and conditions. These terms govern your use of our cab and transport services. If you do not agree with any part of these terms, please refrain from using our services.

Company Information

The terms "Company", "we", "us", or "our" refer to Dewal Tour And Travels, located at A1/53, Gali No. 2, Prem Vihar, Shiv Vihar, Karawal Nagar, Delhi, 110094. The term "you" refers to the customer or user accessing our website or booking our services.

Use of Services

1. All bookings are subject to availability and confirmation.
2. Customers must provide accurate pickup, drop, and contact details.
3. Any misuse of services may result in cancellation without refund.
4. Prices may vary depending on distance, time, and service type.

Website Usage

1. The content of this website is for general information only and may change without notice.
2. We may use cookies to improve user experience and track website performance.
3. We do not guarantee accuracy or completeness of all content.
4. Unauthorized use of this website may result in legal action.

Booking & Payment

1. Advance payment may be required for certain bookings.
2. Full payment must be completed before or at the start of the journey.
3. Extra charges may apply for tolls, parking, night travel, or additional stops.

Cancellation Policy

Customers can cancel bookings up to 24 hours before the scheduled pickup time without any cancellation charges.

1. Cancellation within 24 hours: First day charge will be applicable.
2. Same-day or last-minute cancellation: No refund will be provided.
3. Airport transfer bookings can be cancelled free of cost up to 2 hours before pickup.

Refund Policy

Eligible refunds will be processed within 5–7 working days. The refund will be credited to the original payment method. For any queries, contact us at dewal.tourandtravels1366@gmail.com or call 9953579988.

Liability

We are not responsible for delays caused by traffic, weather conditions, or unforeseen circumstances. Customers are advised to plan their travel accordingly.

External Links

Our website may contain links to third-party websites. We are not responsible for the content or policies of those websites.

Governing Law

These terms are governed by the laws of India. Any disputes will be subject to the jurisdiction of local courts.